Frequently Asked Questions
Far from the picnics of your childhood, a luxury picnic combines the most nostalgic parts of the classic picnic that we all know and love, with all of the luxurious pleasures you would expect from a 5-star experience.
Explore our most asked questions.
Visit our Terms & Conditions
How far in advance do we need to book?
Omi Picnic experiences are created with a whole lot of love and style. Our team is intentional about every step we take to ensure that we create the best event for you and your guests. That requires time. We ask that you book your event at least 2 weeks in advance, events booked with less notice will be accepted pending availability (no picnic will be accepted if booked with less than 3 days before desired date). If your event requires travel outside of San Diego please book at least 1 month in advance.
Can I have more than 20 guests?
Sure, our Luxe Picnic service can accommodate more than 20 guests please contact us to discuss.
What is the Luxe Picnic Service and what types of events is it perfect for?
Do you offer gift cards?
What time is your first and last picnic of the day?
Our first picnic of the day is 10am but we not opposed to an earlier start time. The last picnic of the day changes with the season based upon the sunset time. Typically, our last picnic of the day can be booked a couple of hours before sunset. If you want a sunset picnic, please indicate that in your booking for,. Picnics that take place in private venues or our Luxe Picnic events do not have time restrictions.
Do I need to count children in my guest number?
If you want the children present at the event to have seating at the table they need to be considered in the guest count.
How do I secure my date?
To secure your date, fill out the booking form. We will be in touch with you to confirm the availability of your desired date and work out the finer details. Once you decide to move forward you will need to sign the contract and pay a 50% deposit. Once the deposit has been received your picnic is secure. For events booked with less than 2 weeks to the event date, the entire fee will need to be paid to secure your date.
Day of Logistics
Can we leave whenever we want?
What if I’m running late?
If you are running late, call (please do not text) your Omi Picnic designer and let them know. Be aware that scheduling restraints might not allow for you to extend your picnic beyond the scheduled end time. Late arrivals over 20 minutes will be charged a late fee as our picnic designers are unable to leave until you arrive. This creates issues for our entire schedule. We will accommodate late picnics up to the hour mark at which time your picnic will be canceled without refund.
How will I know where to find the picnic?
In your confirmation email we will provide you with a map to the location. 15 - 30 minutes prior to your event your Omi Picnic designer will also text you a location “pin” so you’ll know exactly where to meet.
Will Omi Picnic designers stay during my picnic?
No, we leave soon after you’ve arrived to let you enjoy your special event and return a few minutes before your picnic reservation ends. If at any point you need us during your picnic, you can call or text your Omi Picnic designer (whose contact information is in your confirmation email). For picnics events booked through our Luxe Picnic event and design service, clients have the option of having a hosted picnic at no additional charge, in which Omi staff will stay to ensure that your event goes smoothly.
Can I bring alcoholic beverages?
Are balloons and inflatables allowed at public beaches and parks?
Unfortunately the city of San Diego prohibits the use of balloons and inflatables of any kind at public beaches and parks. If you are interested in having these elements at your event we suggest securing a private venue. Learn more about the city’s rules on balloons and inflatables here.
Refunds and Cancellations
What is your cancellation policy?
In the event of a force majeure, picnic events may be rescheduled for up to 9 months after the original date. For cancellations for any other reasons, we’d be happy to reschedule your reservation when given at least 72 hours advance notice. Please be aware that deposits are non-refundable. All cancellations made within 72 hours, will be subject to an additional 15% rescheduling fee to move your reservation. Cancellations made the day of the picnic will not be refunded or rescheduled. For more information read our Terms & Conditions.
Do I get a refund if the weather is bad?
No. While we will not give refunds for bad weather, if as it gets closer to your date there is a 40% chance or more of inclement weather we will gladly reschedule your event for another day. You also have the option of securing a private indoors venue to host your opinion if you'd prefer to keep your scheduled date and time.
I don’t see the location I want, can you accommodate a different location?
If you have a different location in mind, please indicate this in your booking form or contact us so we can discuss your request. Our public locations are selected not just for their beauty but their accessibility. We require that all locations have easily accessible parking, have easy to navigate terrain and be within 15 miles of 92104. Locations that do not meet these requirements will either not be accommodated or will be subject to a travel fee. For private residences and venues please contact us.
Are permits needed for public locations?
Can you ensure a secluded area at the beach/park?
We try our best to find areas of parks and beaches that are not in the middle of foot traffic. However, we are not able to promise privacy at public locations. If you’d like a more secluded picnic we suggest you look into a private venue.
Can I have the picnic at my house?
Sure! We can set up a private picnic at your home. For picnics at private residences we require that there is parking and the space is accessible. Please be aware that for picnics inside of your home we can only set up on the ground floor (no stairs). For rooftop picnics there must be an easily accessible elevator.
I don’t live in San Diego, can you host a picnic event in my city?
Absolutely! While we call San Diego home we love creating one-of-a-kind picnic experiences for our customers wherever they may be. If you live outside of the greater San Diego area and want us to bring the Omi Picnic experience to you let’s find a time to chat. Please note, there will be additional fees.